Grerat Customer Service! Reviewed by HelloMetro User on
2008-08-05T15:36:00Z
We just wanted to pass along our thanks to the wonderful people at Jerry's Auto in Pullman for helping us last Friday (August 1st). While driving to Pullman from Tacoma over Snoqualmie Pass, a vehicle in front of us blew out a rear tire and shattered the back end of their car, sending debris all over I-90. A section of the vehicles bumper lodged under our car, I pulled to the side of the road and was able to remove the debris but a terrible noise was now coming from our car. We called Jerry's and talked with James, he said to bring the car in and they would look at it. When we arrived around 5:00PM they dropped what they were doing and took a look at our car even though it was near closing time. They determined that a the heat resistor under our vehicle had been bent over by the bumper debris and was now resting on the exhaust system, which was causing the rattling noise. They bent the metal back into place and it was good as new. When we tried to pay James and the rest of the crew for
